How to increase company growth in uncertain times?

Delasport, an international sports betting and iGaming software company was facing several major challenges using their CRM marketing tool, threatening growth.

After investing time and effort in short-term fixes, Delasport implemented a real-time customer engagement solution to improve their customer LTV, by leveraging their massive volumes of data. One centralized UI to control, manage and automate numerous personalized workflows.

  • 25% increase in total deposits

  • 45% increase in First Time Depositors
  • 25% increase in customer retention rate

Want to know how they did it? Download the full case study now.

  • Inability to interact with customers in real-time
  • Delasport were not leveraging their vast data to improve customer engagements and retention
  • Marketing and customer engagement journeys were fragmented, as were managed on separate platforms, creating dispersed customer journeys
  • Delasport were not able to personalize and segment their players based on specific customer preferences and player behavior