Luckbox, an award-winning provider of licensed, real money esports betting, announced today that it has chosen Solitics customer engagement business analytics platform. Luckbox will leverage Solitcs’ platform to provide in-depth and meaningful player behaviour insights and provide the ability to personalize and automate customer engagements in real time, leading to higher customer conversion, retention, and improved player economics.

Solitics will help Luckbox:

  • Generate valuable insights for optimal data-driven decisions
  • Run elaborate analysis, inspecting billions of records in seconds
  • Create real-time, personalized customer engagements based on aggregated data
  • Respond live to any customer behaviour in less than two seconds
  • Send the right message, at the right time, via the right channel

Luckbox CEO Thomas Rosander said: “Solitics has a great reputation in the igaming space. This partnership marks another important step in our ongoing efforts to enhance our platform, marketing tools and player experience.”

Solitics CEO and Founder, Tomer Baumel, said: “We are delighted to partner with Luckbox, as we help resolve a clear pain, delivering a cutting-edge solution to using distributed data in true real time. Using Solitics, Luckbox will gain clear visibility into every customer engagement and drive perpetual optimization”.

About Luckbox

The Company is an award-winning betting company that offers legal, real-money betting, live streams, and statistics on all major esports and sports on desktop and mobile devices. The Company has a B2C platform, offering an extensive range of betting options for esports tournaments. The Company serves esports fans in more than 80 territories across the globe. In November 2020, Luckbox was named Rising Star at the EGR Operator Awards. Luckbox is committed to supporting responsible gambling.

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About Solitics

Solitics, established in 2013, enables the best marketers to be brilliant, giving them the ability to use their data effectively to drive deeper, more meaningful customer engagement. This means they can realize exceptional marketing strategies with extreme flexibility, by creating automated and personalized customer journeys in true real time (1.8 seconds), with complete independence from IT. Solitics’ proprietary technology leverages low-code integration to connect directly to all distributed data sources on one hand, and all marketing channels on the other, going live in under 30 days.

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