Sportsbook 2025 – Real-Time Communication in Sportsbook Hosted by SBC Digital

Sportsbook operators have no shortage of acquisition tools – but in today’s fast-paced environment, retaining players is where the real challenge lies.

As part of SBC Digital – Sportsbook 2025, Harel Falk, VP of Business Development at Solitics, joined a panel of CRM and marketing leaders to explore the role of real-time communication in driving long-term player engagement and value.

This session covers

• How real-time, hyper-personalized messaging can outperform traditional retention tactics
• The role of CRM and customer data in building smart, responsive campaigns
• How top operators are leveraging gamification, smart segmentation, and real-time triggers
• Practical tips to elevate your player retention strategy in 2025