Omnichannel Messaging That Moves With Every User
Stop forcing messages into limited channels. Reach users across emails, SMS, push notifications, popups, widgets, WhatsApp and more.
One platform. Every way to reach your users.
Your users do not all respond to the same channel. Some need the speed of SMS. Some react to push notifications. Some convert when they see the right popup, widget or mission at the right moment.
Solitics gives your team the flexibility to use multiple channels inside the same journey, so every message fits the user, the moment and the goal.
All channels are managed from one platform, powered by the same real-time data and measured in one place. That means more control, more consistency and fewer workarounds.
Choose a channel to explore
Every channel has a role. Together, they create one connected experience.
SMS
Push
notifications
In-app
messages
Popups
Widgets
Inbox
Missions
Voice
messages
Calls
Give the full message room to land. Emails are ideal for lifecycle campaigns, rich offers and personalised content built from live user data.
SMS
When speed matters, keep it short. Add personalised fields and tracked links to turn urgent updates into clear next steps.
Push
notifications
Bring users back before the moment passes. Trigger push notifications from live behaviour, send users to the right destination and set expiry rules for time-sensitive messages.
In-app
messages
Guide users while they're already engaged. Trigger contextual messages based on live behaviour, user actions and eligibility to highlight features, recommend next steps or promote relevant offers without interrupting the experience.
Popups
Catch users while they are already active. Show personalised popups based on live user behaviour, timing and eligibility, then control exactly when they appear.
Widgets
Make the interaction worth stopping for. Widgets turn live user data into branded mini-games, reward moments and fun interactive experiences.
Some messages work better as a conversation. In supported markets, WhatsApp gives you a direct channel for personal follow-up and high-attention updates.
Inbox
Not every message should disappear after the first view. Inbox gives users a place to return to important offers, updates and reminders.
Missions
Give users a goal worth completing. Missions combine progress, rewards and personalised targets to keep users moving over time.
Voice
messages
When a message needs extra presence, voice adds weight. Use recorded messages for urgent reminders, high-value updates and moments that need more than text.
Calls
Some moments need a person. Calls connect support, sales or VIP teams to the moments where direct outreach makes the difference.
Respond while the moment is still active
Real-time behaviour tells you when to reach out. Omnichannel flexibility helps you choose how.
With Solitics, the same journey can respond through the channel that fits the moment.
And every channel works from the same real-time data, so each interaction feels timely, relevant and connected.
Make every message
feel personal
Choosing the right channel should never mean giving up personalisation.
With Solitics, live data powers every channel you use, from emails and SMS to popups, widgets, missions and more.
Add user attributes, behaviour, language, location, lifecycle stage and offer eligibility to shape each interaction. So every message feels relevant, wherever it appears.
Solitics has proven to be an indispensable tool for us. The ability to act on real-time data and execute personalised campaigns across multiple channels has had a direct impact on our bottom line. It’s a solution that truly delivers value.
Customise everything
Build dynamic, personalised messages across every channel, with your brand’s colours, style and tone built in.
Use AI-assisted content creation to move faster and adapt each message to the format, without relying on developers for every update.
Keep the experience consistent while giving every channel the flexibility it needs.
A/B test every channel, message and audience
Find out what actually moves users.
Test two versions of the same channel, compare different channels against each other or run experiments for different audiences and segments.
Try emails against SMS. Test push notifications against popups. Compare subject lines, offers, timing, designs and calls to action.
Then use performance data to see what works best, and make every journey smarter than the last.
Frequently asked questions
-
What is omnichannel messaging?
Omnichannel messaging means reaching users across multiple channels while keeping every interaction connected. With Solitics, you can use emails, SMS, push notifications, popups, widgets, WhatsApp, inbox, missions, voice messages and calls from one platform.
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Can I use multiple channels in the same journey?
Yes. You can use different channels within the same automated journey, so each step uses the channel that makes the most sense.
For example, you can start with an email, follow up with SMS, show a popup during an active session and use a widget when interaction matters.
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Does every channel support personalisation?
Yes. Personalisation is available across Solitics channels. You can use live data, user attributes, behaviour, language, location, lifecycle stage and offer eligibility to make messages more relevant.
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How does Solitics keep messaging consistent?
All channels are managed from one platform and powered by the same data. That helps your team keep brand tone, timing, targeting and reporting consistent across every user touchpoint.