AI-Powered Customer Engagement

Harness the power of real-time data, predictive intelligence, and automated personalisation to drive growth at every stage of your customer lifecycle.

See it in Action
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Meet the AI Expert
The fastest way to launch smarter campaigns

The AI Expert is your personal marketing strategist inside the Solitics platform. The AI Expert helps you design journeys, refine content and optimise campaigns – based on your goals, data and user behaviour.

  • Instant Campaign Ideas, Always On
    Get KPI-driven campaign ideas and flows, tailored to your vertical, in seconds.

  • Smart Planning, Zero Guesswork
    Turn marketing ideas into execution-ready multi-channel journeys.

  • In Minutes, Not Weeks
    Launch campaigns directly from chat, with Solitics-ready triggers, filters, and journeys structure.

Explore the AI Expert

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Predictive AI: Real-time
churn loyalty forecasts

Generic automation reacts after the fact. Solitics predicts in real time. With AI-powered personalisation, every signal becomes an opportunity to engage. Before churn, before drop-off, before it’s too late.

Our AI models are custom-built to learn from your live data to adapt campaigns, journeys and offers in split seconds. So you can deliver messaging that feels relevant, timely and hyper-personalised. Every time.

Learn More

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AI-driven content refinement

Writing emails and popups just got faster. With AI text enhancement built directly into Solitics’ builders, you can refine copy on the spot. No switching tools, no wasted time.

Fix grammar, adjust tone, translate or expand content in seconds. Every message stays sharp, clear and on brand, so you engage users with the right words at the right time.

Request a Demo

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AI-powered segmentation

With Solitics, AI predictions aren’t just insights. They can become part of your segmentation strategy. Use the power of AI to build segments around churn risk levels or set journeys to trigger the moment a user’s prediction changes.

This flexibility means you can personalise retention campaigns, launch reactivation flows or deliver tailored rewards to at-risk users. All powered by real-time AI scores.

Discover More

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AI-driven data integration

At Solitics, AI isn’t a layer you add later. It’s built into the very heart of how data flows. Every attribute, every event, every signal is ingested, organised and activated through an AI-driven pipeline.

That means your campaigns do not rely on stale or partial data. AI continuously enriches raw inputs, transforming them into live member profiles and actionable events – ready to power journeys, triggers and segmentation in real time.

Book a demo

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Let’s Make It Happen

Reach out and learn how Solitics can support your growth

  • Built to scale:

    6B+

    Automated personalised messages

    100M+

    Engaged users in full automation

    500M+

    Daily events
  • Proven Success:

    86%

    Increase in user retention MoM

    40%

    Growth in user
    activity

    75%

    Growth in conversion
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Frequently asked questions

  • How is Solitics’ AI different from generic tools?

    Other platforms bolt AI on top. Solitics builds it into the core of the data flow. Predictions, segmentation and content refinement all run on your live customer data – so every action is precise, instant and relevant.

  • Where can I use AI predictions?

    Churn scores refresh daily and are stored per user. You can use them as conditions in segments, triggers in journeys or rules in promotions. That means you choose exactly when to launch a retention flow, trigger a reactivation campaign or adapt offers in real time.

  • Does AI-powered segmentation run automatically?

    No. You’re in control. You can build segments around churn risk or set journeys to trigger when predictions change. AI gives you the intelligence. You decide how to act on it.

  • Do I need a data science team to use AI in Solitics?

    Not at all. The AI Expert helps you design flows and refine content without code or analysis. Predictions and scores are built in –ready to plug into journeys, promotions and segments.

  • How fresh is the data that powers AI?

    Solitics ingests and enriches your data in real time. Events like registrations, deposits or profile changes can trigger campaigns in under two seconds. Member attributes update continuously, so segmentation and predictions stay sharp.

More questions?

View all FAQs