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Automate 1:1 Personalisation with Solitics

Redefine Engagement with Limitless Customer Journeys

Make your ideal customer journeys real with Solitics’ market-leading Customer Engagement Platform. Create action-driven targeting based on ALL your user data and respond Live in the moment to increase conversion, deepen engagement and enhance retention of active customers. Turn dynamic gamification into memorable experiences that strengthen customers’ loyalty to your brand.

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Visitor Activation Module

Capitalise on raw events data in 1.8 seconds or less to turn anonymous visitors into valuable customers. Watch conversions, registrations, and ROAS surge and customer acquisition costs fall.

Customer Retention Module

Reach your customers on the channel they’re most responsive with the most relevant and timely message. Leverage adaptive dynamic placeholders to automate personalised content, promotions, and bonuses to enhance retention and LTV.

Gamification Module

Infuse gamified experiences into your CRM strategy to unlock deeper and more meaningful customer interactions. Differentiate your brand with real-time powered gamified widgets, mini-games, Missions and loyalty programs to enhance loyalty and reduce bonus costs.

Personalised User Journeys

Solitics’ pioneering data aggregation and processing eliminates your technological and data dependencies, freeing you to create user journeys that leverage all your user data and public events.

Multichannel Communications

Send Live, real-time messages via any channel – email, SMS, WhatsApp, in app-push, web push, social media, voice calling and more – from one intuitive UI. Embed any attribute (e.g. language, amount deposited, referral source and more) into any message to automate personalisation across the user lifecycle.

Real-time Data Sync

No more waiting for cycle updates and time-consuming integration or settling for limited personalisation and channels. Access and act in real-time using ALL your users’ behaviours and changes in public events, integrated with ALL your data sources.

Enriched Gamification

Turn Live contextual gamification into memorable customer journeys that reward them for taking actions and offer exclusive benefits. Choose from a rich library of gamification widgets or create your own to set your brand apart from competitors to elevate activity and lifecycle KPIs across the board.

Solitics: Industry Innovation Leaders

Trading

Brokers and trading platforms partner with Solitics to send multichannel communications based on Live trader actions and performance, and enhance personalised engagement using timely market events and updates.

iGaming

Global online casinos and sportsbooks turning Solitics’ innovative data processing into unprecedented timely, personalization, increasing visitor-to-lead conversion rates and ROAS for anonymous users and enhancing retention and loyalty KPIs.

Banking

Leading banks and financial services firms are solving digital transformation challenges, partnering with Solitics’ to harness their distributed customer data – no matter how fragmented – and tailor cross-department, multi-channel, compliant customer experiences with ease.