Automate Memorable
User Journeys at Scale

Real-time, KPI-driven journeys that adapt to every user.

Guide your users across every milestone – with precise targeting, flexible triggers, and deep personalization. Solitics empowers your team to build data-driven journeys that optimize performance at scale, from anonymous visitor to VIP.

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Hyper-personalised user journeys with unlimited flexibility

Respond to every user action in real time and guide them forward with personalised, automated journeys. Use branching logic, conditional flows and multi-channel orchestration to engage smarter at every stage.

Combine live triggers (like registration or deposit) with dynamic segment filters (like loyalty tier or inactivity) to target the right user, at the right moment. Every journey becomes a canvas for performance-driven engagement. And full control is in your hands.

See How Targeting Logic Works

Track & optimise every journey with custom KPIs

Connect every journey to a clear business goal, like deposits, KYC completion or engagement milestones. Solitics shows you which journeys are driving results – in real time and down to the individual user.

KPIs are fully configurable. Track one-time events, field changes or value thresholds. Then use that data to exit users, trigger followups or refine the journey instantly. With Solitics, every customer journey is built for results. And every result drives your next best move.

Make Every Journey Count

Turn third-party signals into real-time engagement

Solitics lets you personalise journeys using live data from market or sports feeds. Now every signal becomes an opportunity to engage while users are active and paying attention.

  • Market Pulse triggers journeys based on real-time changes in a user’s portfolio, asset watchlist or market conditions.

  • In-Game Pulse reacts to live sports events, so you can engage users with personalised journeys during in-play betting.

Solitics’ Follow Engine does the heavy lifting. Instead of building a separate journey for every asset, team or league, one dynamic flow can cover them all. Automatically.

Power Your Journeys With Live Events

Dynamic A/B testing that never slows you down

Test content, target groups and delivery channels right inside your live journeys. No duplication, no extra setup.

Create variants, track performance and let the platform shift traffic to the top performer automatically. It’s fast, flexible and built for smarter optimisation at scale.

Start Testing Smarter

tjana

Tijana Jandrić

Head of CRM at AdmiralBet

Solitics’ automation capabilities have been transformative. For example, our automated reactivation journeys significantly reduced churn from an average of 30% to 14% while boosting retention. It’s a platform that allows us to achieve more with less effort.

tjana

Tijana Jandrić

Head of CRM at AdmiralBet
Read Case Study

Let’s Make It Happen

Reach out and learn how Solitics can support your growth

  • Built to scale:

    6B+

    Automated personalised messages

    100M+

    Engaged users in full automation

    500M+

    Daily events
  • Proven Success:

    86%

    Increase in user retention MoM

    40%

    Growth in user
    activity

    75%

    Growth in conversion
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Frequently asked questions

  • What makes Solitics' journeys different from traditional automations?

    Solitics takes customer journey management to the next level. Our journeys react within 1.8 seconds, adapt to every user with deep personalization and even respond to live third-party data, like market shifts or sports events. Solitics gives you unmatched flexibility to build smarter, faster journeys that truly move the needle.

  • Can I run A/B tests inside live journeys?

    Yes. With Solitics, testing isn’t a separate process – it’s built right into your live journeys. Run multiple variants across content, audiences or channels without cloning entire flows. The system tracks what performs best and shifts traffic automatically, so you can keep optimizing without slowing down.

  • Can I personalise journeys based on live market or sports data?

    Yes. Solitics supports real-time signals from third-party sources like market movements or live game events. You can trigger dynamic journeys the moment a user’s asset shifts or a goal is scored, making every engagement timely, personal and relevant.

More questions?

View all FAQs