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Case Study:

Interplay Tech x Solitics: How Interplay Tech Boosted Player Retention and Revenue

See how Interplay Tech transformed player engagement

Download the Full Case Study
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In emerging iGaming markets, acquiring players is only the first step. The real challenge is turning new registrations into engaged, high-value players who stick around. Interplay Tech, a fast-growing iGaming operator, faced exactly this challenge and partnered with Solitics to transform their CRM strategy through automated lifecycle journeys, real-time personalisation, and gamified engagement mechanics.

Key results:
  • +51% increase in Month-1 revenue per FTD
  • +50% increase in average active player time
  • 3.2x higher KYC completion rate

In this case study, you’ll learn:

How Interplay Tech evolved from basic CRM campaigns to automated lifecycle journeys
How gamification helped increase player engagement and retention
How a flexible CRM platform enabled faster execution and long-term growth
Best practices for building personalised player experiences at scale

“For us, it’s a game-changing product. I think everything that we do at the moment revolves around Solitics.”

Julian Garcia
CTO, Interplay Tech

Download the full case study

See how Interplay Tech used Solitics to build a more engaging player experience, strengthen retention, and unlock greater player value.

Download the Full Case Study Now