Platform Upgrades –
June 2026 ☀️

Improved: Create ready-to-launch promotions by prompt – Add a new channel – SMS.

AI Expert agents can now create ready-to-launch promotions based on natural language requests.

Previously supported for Push, this capability now also supports SMS, giving teams more flexibility to create channel-specific campaigns directly from a prompt.

The agent builds the full promotion setup, including segment, channel and AI-generated content, and presents it for review and approval before anything is created.

Examples include:

• “Create a daily SMS promotion with yesterday’s most talked-about stock.”
• “Create a daily push notification promotion with today’s top football match.”

Once approved, the agent creates the recurring promotion, ready to launch.

This expands AI-assisted promotion creation across additional channel and gives teams a faster way to build complete campaigns from a simple prompt.

Added: Segment summary insights

The AI Expert now supports additional segment-level analysis, helping teams better understand how different customer segments are performing.

Customers can now ask the AI Expert to analyse segment behaviour and identify meaningful trends, such as volume of trades and deposits from a segment, average deposit change, which of a given list of segments show strong betting or activity patterns, and which segments may be underperforming or showing signs of reduced engagement.

For example, teams can ask the AI Expert to:

• Analyse deposit and withdrawal trends for a selected segment over time.
• Identify out of a group of segments which segment generates the highest average successful deposit value.
• Compare active players and active depositors across different segments.
• Highlight segments of a group that are not performing well and may require reactivation or a different engagement strategy.

This gives teams a faster way to understand segment quality, financial activity and engagement trends directly through the AI Expert, and helps them decide where to focus their next campaign.

Improved: AI Expert knowledge and answer quality

The AI Expert knowledge base has been refreshed with cleaner, reviewed content and broader coverage across key Solitics concepts.

This improves answers for journeys, promotions, segments, missions, goals, triggers, channels, reporting, KPIs, attribution, campaign performance and CRM investigation.

The update also improves the separation between static product knowledge and live customer-specific data, helping the agent provide clearer and more accurate guidance.

From now on the knowledge center will be updated on a monthly basis with new changes and updates.

Improved: Rendered HTML preview for email content.

The AI Expert now provides a rendered HTML preview for generated email content.

When the agent creates email content, users can now review it in a clearer visual format that better reflects how the final email will appear to recipients, rather than only reviewing the raw generated text.

This makes it easier to validate the layout, formatting, links, calls-to-action and overall message structure before using the content of a campaign.

This gives users more confidence when working with AI-generated email content and helps reduce the need for manual review outside the AI Expert.

Added: Multi-task mission support

Mission boards now support missions with multiple tasks, enabling more advanced mission flows where users can complete several actions as part of a single mission experience.

Added: Show / hide progress bar

A mission progress bar can now be removed or displayed on the mission-level.

The feature is available across web and native mobile, giving brands more flexibility in how mission progress is presented to users.