Platform Upgrades –
June 2026 ☀️

Added: SMS support for promotions created by prompt.

Agents in the AI Expert can now create recurring promotions via SMS based on natural language requests. This capability was previously available only for push notifications.

The agent builds the promotion setup, including segment, channel and AI-generated content, and presents it for review and approval before anything is created.

Examples include:

• ‘Create a daily SMS promotion with yesterday’s most talked-about stock.’
• ‘Create a daily push notification promotion with today’s top football match.’

Once approved, the agent creates the recurring promotion, ready to launch.

This expands AI-assisted promotion creation to an additional channel and gives teams a faster way to build complete campaigns from a simple prompt.

Added: Segment summary insights.

The AI Expert now supports additional segment-level analysis, helping teams better understand how different customer segments are performing.

It can analyse trading and deposit activity, changes in average deposit value, activity patterns across groups of segments and signs of reduced engagement or underperformance.

For example, teams can ask the AI Expert to:

• Analyse deposit and withdrawal trends for a selected segment over time.
• Identify which segment in a group generates the highest average successful deposit value.
• Compare active players and active depositors across different segments.
• Highlight segments that are underperforming and may require reactivation or a different engagement strategy.

This gives teams a faster way to understand segment quality, financial activity and engagement trends, and decide where to focus their next campaign.

Improved: AI Expert knowledge and answer quality.

The AI Expert knowledge base has been refreshed with cleaner, reviewed content and broader coverage across key Solitics concepts.

This improves answers for journeys, promotions, segments, missions, goals, triggers, channels, reporting, KPIs, attribution, campaign performance and CRM investigation.

The update also improves the separation between static product knowledge and live customer-specific data, helping the AI Expert provide clearer and more accurate guidance.

The knowledge base will now be updated monthly with new platform changes and updates.

Improved: Rendered HTML preview for email content.

The AI Expert now provides a rendered HTML preview for generated email content.

When the AI Expert generates email content, it now presents a clearer visual preview that better reflects how the final email will appear to recipients, rather than showing only the raw generated text.

This makes it easier to validate the layout, formatting, links, calls-to-action and overall message structure before using the content in a campaign.

This reduces the need for manual review outside the AI Expert and makes AI-generated email content easier to validate.

Added: Multi-task mission support.

Mission boards now support missions with multiple tasks, allowing users to complete several actions as part of a single mission and enabling more advanced mission flows.

Added: Show or hide the mission progress bar.

The mission progress bar can now be shown or hidden at the mission level.

This is supported across web and native mobile, giving teams more control over how mission progress is presented to users.