Version 2.1
Platform Upgrades –
September 2025 
A round-up of improvements, fixes and performance upgrades across the Solitics platform. All updates below are now live.
Widgets & Popups
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Added: New Sports Widgets have been added, designed specifically for real-time sports updates.
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Enhanced the usability of widgets, including Event Countdown, Top 5 Items, and Triple Scratch.
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Dropdown lists in popups and widgets have been reordered for a more intuitive setup experience.
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Partial links in popup HTML (not full URLs) are now supported
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Improved the Popup close buttons accross all layouts.
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Content performance reports – visibility improvements
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Fixed: Hidden elements in popups no longer appear unexpectedly.
AI & Chatbot
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Released a new Chatbot version with improved performance, faster response times, and smoother conversations.
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Fixed: cases where “double bubbling” occurred have been resolved.
Missions
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Mission Events in the Placeholder dropdown are now reordered for a smoother setup experience.
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When cloning a mission, it now automatically opens, allowing faster editing.
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Missions containing unresolved placeholders (e.g., [FIRST_NAME]) are now excluded from the board response until all placeholders are resolved.
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Fixed: The Close button on the mission board now displays and functions correctly.
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Fixed: Layout issues on the mission board resulting from bonus field configurations have been resolved.
Journeys & Promotions
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In multi-trigger journeys, reordering events no longer removes the “Within” time frame – this condition is preserved automatically, and journeys cannot be saved if it’s missing.
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On the promotion page – newly created layouts now appear immediately without requiring a refresh.
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Cloned promotions now also clone the member’s Local Time Zone configuration.
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Journey activation performance has been significantly improved.
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Fixed: Landing URLs were not displayed in some push providers configuration (after edit).
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Fixed: Resolved an issue where, in some edge cases, the “Wait” trigger was incorrectly marked with a “NOT” condition, preventing members from progressing to the next touchpoint.
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Fixed: Saving a journey using the target group “Save” button did not work well on edge cases.
Content Management
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Fixed: Placeholder Category and Value fields are now editable only in Edit Mode
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Fixed: Tooltips on the Placeholders page are now fully hoverable and responsive
General Platform
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Navigation menu order has been updated in the security settings.
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Deletion of ACTIVE promotions using the api, is now prevented. Previously – only UI was preventing it.
other
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Improved the performance of dropdown selection lists.
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Mailgun email provider now supports webhooks when using Solitics’ HTML builder.