Version 2.1

Platform Upgrades –
September 2025

A round-up of improvements, fixes and performance upgrades across the Solitics platform. All updates below are now live.

Group
widgets-popups-icon

Widgets & Popups

  • Added: New Sports Widgets have been added, designed specifically for real-time sports updates.

  • Enhanced the usability of widgets, including Event Countdown, Top 5 Items, and Triple Scratch.

  • Dropdown lists in popups and widgets have been reordered for a more intuitive setup experience.

  • Partial links in popup HTML (not full URLs) are now supported

  • Improved the Popup close buttons accross all layouts.

  • Content performance reports – visibility improvements

  • Fixed: Hidden elements in popups no longer appear unexpectedly.

fluent_chat-20-regular

AI & Chatbot

  • Released a new Chatbot version with improved performance, faster response times, and smoother conversations.

  • Fixed: cases where “double bubbling” occurred have been resolved.

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Missions

  • Mission Events in the Placeholder dropdown are now reordered for a smoother setup experience.

  • When cloning a mission, it now automatically opens, allowing faster editing.

  • Missions containing unresolved placeholders (e.g., [FIRST_NAME]) are now excluded from the board response until all placeholders are resolved.

  • Fixed: The Close button on the mission board now displays and functions correctly.

  • Fixed: Layout issues on the mission board resulting from bonus field configurations have been resolved.

journeys

Journeys & Promotions 

  • In multi-trigger journeys, reordering events no longer removes the “Within” time frame – this condition is preserved automatically, and journeys cannot be saved if it’s missing.

  • On the promotion page – newly created layouts now appear immediately without requiring a refresh.

  • Cloned promotions now also clone the member’s Local Time Zone configuration.

  • Journey activation performance has been significantly improved.

  • Fixed: Landing URLs were not displayed in some push providers configuration (after edit).

  • Fixed: Resolved an issue where, in some edge cases, the “Wait” trigger was incorrectly marked with a “NOT” condition, preventing members from progressing to the next touchpoint.

  • Fixed: Saving a journey using the target group “Save” button did not work well on edge cases.

content-management

Content Management 

  • Fixed: Placeholder Category and Value fields are now editable only in Edit Mode

  • Fixed: Tooltips on the Placeholders page are now fully hoverable and responsive

general-platform

General Platform 

  • Navigation menu order has been updated in the security settings.

  • Deletion of ACTIVE promotions using the api, is now prevented. Previously – only UI was preventing it.

general-platform

other

  • Improved the performance of dropdown selection lists.

  • Mailgun email provider now supports webhooks when using Solitics’ HTML builder.