Platform Upgrades –
September 2026 🍁

Golden upgrade arrow on a blue chip with autumn maple leaves illustrating the Solitics September 2026 platform upgrades
Saai section icon

Saai

  • Added: AI-assisted email template creation.

    Saai can now generate complete email templates, including the HTML and email content.

    Teams can create a full email template in Saai, review and approve the generated HTML and content, then save it to the content library for reuse when creating future promotions.

    This makes it easier to create complete, reusable email templates without building the structure and content separately.

  • Improved: Saai stability and response reliability.

    Several stability improvements have been made to Saai, making conversations more reliable when working with longer chats, larger conversation histories and more complex tasks.

    These improvements help reduce interruptions when reviewing long responses, returning to previous conversations or working on tasks that generate larger amounts of content.

missions-icon

Gamification

  • Improved: Redesigned Missions experience now available to all customers.

    The redesigned Missions experience is now available to all customers, bringing the new mission creation and management flow to the wider customer base.

    Teams now have access to a cleaner, more modern Missions module with improved usability and a more guided experience for creating, editing and managing missions.

Data Management section icon

Data Management

  • Improved: Redesigned KPI experience now available to all customers.

    The redesigned KPI experience is now available to all customers, providing a cleaner, more modern and more intuitive way to manage KPIs in Solitics.

    This continues the wider evolution of the Solitics dashboard. Following the redesigned Missions experience, KPI management now also uses the new platform experience, with a cleaner interface and more guided workflows that will continue to expand across additional modules.

general-platform

General

  • Improved: Multi-factor authentication (MFA) is now mandatory for users who log in without single sign-on (SSO).

    Previously optional, MFA is now enabled by default for users who log in without SSO.

    This adds an extra layer of protection to dashboard access, helping strengthen account security and reduce the risk of unauthorised access.